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Activations not available!

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by dfields » 07 Mar 2014 21:20

I am rebuilding my machine after a crash. I am trying to register your components as part of that process. When I try to do so I get the message "Registrations not available, please contact support". Am I doing something wrong? Is the service down?
dfields
 
Posts: 130
Joined: 24 Jul 2013 20:14

by Jorge Sousa » 07 Mar 2014 22:23

Hi dmfields

No it's not down, that can happen for a many reasons, license expired for instance, doesn't mean that is the case.

And since we make license control, every disk / cpu / so change, requires a request for a new activation.

Please send us your customer id or registered name, because i couldn't find you for the forum name,

by email if you prefer to support at cgdevtools dot com.

Thanks
Best Regards
CGDevTools Develop / Support Team
Home Page: http://www.cgdevtools.com
Jorge Sousa
 
Posts: 4261
Joined: 17 May 2012 09:58

by Jorge Sousa » 07 Mar 2014 22:26

I found you

You can register now
Best Regards
CGDevTools Develop / Support Team
Home Page: http://www.cgdevtools.com
Jorge Sousa
 
Posts: 4261
Joined: 17 May 2012 09:58

by dfields » 08 Mar 2014 00:17

That worked. Thank you!
dfields
 
Posts: 130
Joined: 24 Jul 2013 20:14

by George » 21 Apr 2014 08:41

Activation not available...
Network error.
Best regards!
George
 
Posts: 486
Joined: 23 May 2013 15:50
Location: Russia, Moscow

by George » 21 Apr 2014 11:40

Works now. Tnx.
Best regards!
George
 
Posts: 486
Joined: 23 May 2013 15:50
Location: Russia, Moscow

by Jorge Sousa » 21 Apr 2014 11:41

Yes it's working now, sorry for the time it was down!
Best Regards
CGDevTools Develop / Support Team
Home Page: http://www.cgdevtools.com
Jorge Sousa
 
Posts: 4261
Joined: 17 May 2012 09:58


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